TX Behavioral Health Executive Council Compliance

Many client and therapist issues can be handled directly; however, some issues may require further escalation. In accordance with House Bill 4224 (89th Regular Session), effective September 1st, 2025, this page provides you with a guide to escalate issues if you need to make a report.

Please always feel free to reach out with any questions or to provide feedback or constructive criticism at maria@mayswillowtherapy.com. 

Business Violation Concerns

If you believe you have been a victim of fraudulent business practices in Texas, please contact the Office of the Attorney General to file a complaint.

You can learn more about your consumer rights here.

https://consumerprotection.texasattorneygeneral.gov/consumercomplaintportal/s/ 

License Violation Concerns

If you believe your clinician has violated their code of ethics and/or scope of licensing regulations, please contact the licensing board.

You can learn more about the Texas Code here.

Texas Behavioral Health Executive Council

1801 Congress Ave., Ste. 7.300

Austin, TX 78701

512-305-7700

Invesitgations/Complaints 24-hour, toll-free system-

800-821-3205

http://bhec.texas.gov/contact-us 

Records Request

As a counselor, I am required to retain your records for 7 years, or 5 years after a former child client has turned 18. If needed, records can be requested in writing or through the Simple Practice portal.

Administrative charges may apply.

Simple Practice Portal